PeopleSavvy^® For Accountants...

Business Challenge

Clients expect business relationships to result in positive outcomes that satisfy their needs. This expectation requires partners and associates who can create and build long term relationships, ensuring outcomes that create benefits both for the client and the firm.


Program

PeopleSavvy^® Accountants teaches people skills that enhance relationships with external clients and other firm employees, associates and partners.


Key Content

The following are content highlights of PeopleSavvy^® Accountants:

Learn how to make a memorable positive impression in those crucial first few seconds Learn three critical elements to move beyond simple rapport to deep trust Discover the one preventable thing that always kills the trust you've worked so hard to build Gain tools to read the symbols in a client's office to understand what motivates him or her Learn what to listen for and how to use what you hear to build your client relationship Develop critical skills to identify the client’s style and influence his or her perceptions

Target Audience

PeopleSavvy^® Accountants is for accounting professionals in which building the client relationship is crucial for the successful growth of the firm or individual practice. It is most effective for professionals in a highly competitive practice.


Outcomes

PeopleSavvy^® Accountants participants will be able to:

Create effective customer relationships that produce more profitable business for the firm Build customer relationships and loyalty by recognizing and respecting the interpersonal differences between the customer and professional Increase win rates for new business opportunities by creating clear perception of value for customers

PeopleSavvy^® Accountants is a 1-day classroom based learning experience




  Contact us for more info